What is included in the price of your holiday?

All Bed Linen(except cot bedding) – all beds are made up for your arrival with bed linen and duvets.

White Fluffy Towels for use in your cottage. Swimming towels are also provided but please bring your own beach towels.

Heating
All cottages at Clydey have central heating which is fully under your control via ‘wireless’ controllers.

Complimentary wifi
We do have wifi on site and within each cottage but it is rural broadband, not superfast fibre. Therefore, whilst it is perfectly adequate to do emails and search websites, it is NOT strong enough to stream video or films.

Telephone
Unfortunately, mobile signal is very weak around the cottages, unless you have wifi calling enabled on your mobile ‘phone. There are ‘phones within each cottage which work off the wifi network and enable guests to make external calls (extra charges apply). Guests can receive incoming calls to their cottages, routed via Reception, but only when Reception is open. When Reception is closed, there is also a pay ‘phone on the main car park.

Welcome Pack – fresh flowers, milk, tea selection, coffee, sugar, Welsh cakes, locally hand-made jams.

Cleaning Essentials – washing-up liquid, dish cloth and scourer, dishwasher tablets, antibacterial spray, white and black rubbish bags, dustpan and brush, hoover. Due to the lack of storage space in some cottages, there may not be a hoover within your cottage. However, we keep spare hoovers in the shared laundry area, which is accessible 24hrs per day, for guests to use.

Use of all facilities – the indoor heated swimming pool, sauna, children’s indoor softplay room, outdoor play area with sandpit, swings, slide, ride-on toys and a supervised complimentary Children’s Club. In the Games Room we have Table Tennis, Table Football, Air Hockey and Pool as well as a Book Library and Board Games. We have a daily animal feeding and egg collecting routine where children can help ‘The Jolly Clydey Farmer’ collect eggs from the resident chickens and help feed the pigs, alpacas, guinea pigs, goats, rabbits and Shetland ponies.

Shared Laundry
There is a shared laundry on site at Clydey with washing machines and tumble dryers. This service is complimentary for guests, however we do ask that you provide your own washing powder etc.,  which can also be purchased in our on-site shop.

There are communal washing lines for guests to use by the Laundry.

(The Farmhouse has its own washing machine, tumble dryer and washing line and Tansy Cottage has its own washer/dryer).

Other Items:
We have a selection of the following other items but these are not kept in each cottage. Therefore, if you definitely wish to use any of the following, please telephone and reserve in advance:

• Baby bath
• Full size wooden cot
• High-chair
• Stair-gates
• Sterilizer
• Baby carrier (front carrier)
• Toddler back pack carrier
• Potty
• Step-up
• Sterilizer
• Changing mat

What items do we need to bring with us?

• Extra toilet rolls
• Extra kitchen roll
• Extra bin bin-bags
• Washing powder
• Charcoal for on-site BBQ’s (although we do sell charcoal too in the summer)
• Beach towels
• Cot bedding (if required)
• Toiletries
• Groceries – these can be pre-ordered and delivered directly to your cottage via Tesco.com or via local organic farms/farm-shops – please see ‘FAQ’s’ How do I pre-order my groceries?
• Condiments for cooking – oil, salt, pepper, herbs etc.
• Your clothes!

Is any food available on – site?

Frozen Ready Meals
As well as being able to have your groceries delivered to your door, we also have a selection of hand prepared, frozen ready meals for you to purchase. These delicious meals are from ‘COOK Trading’ and include meals for one, two and family meals, as well as scrumptious puddings. We also stock locally made ice-cream from Mary’s Farmhouse.

Staying Longer than One Week?

If you are staying with us longer than one week, we will change your bed linen after one week and provide fresh towels, bath mat, tea-towels, oven gloves.

If you are staying for only one week or a short break, we do not change your bedding or provide fresh towels as a matter of course. However, should you require a change of bedding due to any ‘accidents’ this will gladly be provided, free of charge, upon request.

Occasionally, and especially where young children are concerned, several bedding ‘accidents’ may occur during your stay. We will gladly provide changes of bedding but we do reserve the right to levy an extra charge should there be more than one ‘accident’ during your stay. You are of course free to use the complimentary laundry facilities should you wish to launder your own bedding rather than incurring an additional charge.

What do we provide for you in your Cottage?

• All bed linen (except cot bedding) – all beds made up on arrival with white bed linen and duvets
• White fluffy towels (2 per person) – for use in your cottage, together with swimming towels. Please bring your own beach towels.
• Hairdryer
• Iron and ironing board
• Toilet rolls (2 per toilet)
• Bath mat
• Non-slip rubber bath mat
• Organic hand soap
• White sanitary bags
• Kitchen roll x 1
• Oven gloves
• Tea towels x 2
• Dishwasher tablets
• Washing-up liquid
• Washing-up cloth and scourer
• Large black bin bags
• White bin bags
• 1 x Pint semi-skimmed milk
• Coffee sticks
• Selection of tea bags
• Sugar
• Miniature jams and marmalade (locally made)
• Salt and pepper mills
• All crockery, pans, oven/roasting trays, cutlery and glassware
• Children’s plastic plates and cutlery
• Cafetiere
• Microwave
• Kettle
• Toaster
• Larder fridge (in Foxglove and Lavender) with freezer compartment
• Fridge/Freezers in all other cottages
• Logs, firelighters, kindling and matches