FAQs

Our preferred method of payment is by Bank Transfer (BACS). Please use your Booking Number and Name as a Reference. Our bank details are: HSBC Plc, Sort Code: 40-16-23, A/C: 81473859, A/C: Clydey Cottages.

We also accept all major cards.To pay by card you can either telephone us personally or pay securely on-line when making your booking via our website.

Deposit and Balance Payments can also be made securely on-line via the ‘SagePay’ link in your emailed Booking Confirmation.

Are your cottages and facilities child friendly?
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We are extremely child friendly here with 3 children of our own. We have owned Clydey for over 20 years so it is very family and children focused with 20 acres of grounds – plenty of room for children to run around and play in a safe environment, a children’s indoor softplay room, outdoor play area with sandpit, swings, slide, ride-on toys and a supervised complimentary Children’s Club. In the Games Room we have Table Tennis, Table Football, Air Hockey and Pool as well as a Book Library and Board Games. We have a daily animal feeding and egg collecting routine where children can help ‘The Jolly Clydey Farmer’ collect eggs from the resident chickens and help feed the sheep, pigs, alpacas, goats, guinea pigs, rabbits and Shetland ponies.

The cottages themselves are all converted from farm buildings and barns but we can provide the additional modern day conveniences of full size wooden cots (not travel cots), high-chairs, stair-gates, step-ups, potties, sterilisers, together with plastic crockery, cups and utensils.

Are your cottages and facilities disabled friendly?
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We have just one cottage at Clydey – Tansy Cottage, that has disabled access and all principal rooms are on the ground floor. The Leisure Building also has wheelchair friendly access.

Is there flexibility on arrivals days?
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During the main holiday seasons, we usually only accept full weekly or fortnightly bookings. The usual changeover day is either Friday, Saturday or Monday. Out of the main holiday season, we are very flexible and will try to accommodate any start date and length of stay although the majority of our short break stays are either Friday – Monday (3 nights) or Monday – Friday (4 nights).

Are there good pubs and restaurants nearby?
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Yes plenty, all of which are listed in the information folder contained within each cottage. You can also click here to take you to our ‘Where to Eat‘ page on this website. The nearest pub to the Clydey site is The Nags Head which is just 2 miles away and which we also now own! (Bought in December 2018).

How far are you from the beach?
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Clydey is 20 mins (10 miles) from the nearest beach which is Poppit Sands in Cardigan Bay. Poppit Sands is a large, wide open beach with easy access, sand dunes, rock pools and a great cafe. There are numerous fantastic beaches within easy driving distances and many of these are listed within your Welcome/Information Folder within your cottage.

How far in advance can I book?
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Up to two years in advance by telephoning or emailing us directly and one year in advance online via our website.

What are the charges for short-breaks?
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Short breaks are priced individually according to the time of year, cottage and length of stay. Our pricing software will generate a short break price for you when you search for availability on the website. If you struggle obtaining a price or options, please do contact us directly via email – info@clydeycottages.co.uk.

Can I book online?
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Yes, you can submit a Booking Request via the Availability & Prices page or the Availability tab of the relevant cottage page. For your deposit/payment, your card details can be entered securely on-line. Once we receive your Booking Request, we will confirm the availability, process your payment and send you an email confirmation.

Is the swimming pool heated?
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Yes, the water is heated to 30c and the air to 31c

Are the facilities available all year round?
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Yes. The cottages and all facilities are open all year. Some of the outdoor complimentary activities only occur during the spring/summer months and when it is main school holidays. i.e.: Circus school and Woodland Adventures. Animal feeding happens all year round.

How far is the closest hospital and doctor?
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The West Wales General Hospital in Carmarthen is a 30 – 45 min drive and the nearest doctor is in Newcastle Emlyn, which is 10-15 mins. away.

Can you have groceries delivered?
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Yes, you can pre-order your groceries via Tesco.com or Asda or Morrisons and have them delivered directly to your cottage.

To order on-line: you need to use the post-code SA37 0LW and choose ‘Penrallt’ from the list of addresses, making sure you state ‘Clydey Cottages’ and the name of your cottage in the ‘Delivery Instructions’. Please also make sure you place your order for AFTER 5pm and when you know you will definitely be at the cottage to accept the delivery. It is also best to give our phone number for queries (01239 698619) as mobile signal is poor.

Please, please ensure that you change the delivery address from your home address if you currently use Tesco or Asda. We have had two instances where guests have forgotten to do this and their shopping was being delivered to their home address whilst they were waiting for it in Wales!!

How far is the nearest town and supermarket?
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The nearest town to Clydey is Newcastle Emlyn which is approx. 5-6 miles away. There is a small high street with local shops and two small supermarkets – CK’s and Co-Op.

Cardigan is a larger town (10 miles away) and is an historic market town with more shops and a Tesco supermarket, amongst others. For grocery essentials, there is a petrol station at Cenarth (4 miles from Clydey) with a NISA mini-market attached selling most grocery items.

We also have a small shop within our Reception selling essentials such as butter, milk, preserves, salad dressings, eggs, baby wipes, calpol, toothpaste, swim nappies, pool noodles, arm bands etc. We are constantly adding to the list of items stocked, so please do ask if you need something specifically.

We do also stock delicious frozen meals from the ‘COOK’ range of foods (including toddler/children’s meals) and also locally produced ice-cream from ‘Mary’s Farmhouse’. Guests are welcome to help themselves from the freezers in the Laundry Room (open 24hrs) and then settle their account on departure. You will be sent a list of stocked meals with your final confirmation letter, and you can always telephone us and we will be happy to send you a copy.

Is take away food available nearby?
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Yes there is, details of which are contained in the cottage information folder. Both Newcastle Emlyn and Cardigan have Indian and Chinese Take-Aways and there is an excellent Fish and Chip Shop near Cardigan. Unfortunately, a delivery service for Take-Aways is not currently available.

Are all cottages centrally heated?
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All cottages at Clydey are fully centrally heated which is under the guests control.

Do you rent out DVD films?
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There is a free DVD and book library within the games room at Clydey from where you are welcome to borrow films.

Are we able to re-cycle rubbish?
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Yes, we provide re-cycling bins alongside the main household waste bins.

What do we need to bring with us?
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Please see the ‘What is included‘ section.

Is there a shop on site ?
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There is a small shop onsite selling essentials such as milk and butter, drinks, post cards, Clydey prints, jams and chutneys, Welshcakes, beach stuff etc. We do also stock delicious frozen meals from the ‘COOK’ range of foods (including toddler/children’s meals) and also locally produced ice-cream from ‘Mary’s Farmhouse’. Guests are welcome to help themselves from the freezers in the Laundry Room (open 24hrs) and then settle their account on departure. You will be sent a list of stocked meals with your final confirmation letter, and you can always telephone us and we will be happy to send you a copy.

Is there wifi on site?

Yes, we do have wifi on site and within each cottage but it is rural broadband, not unfortunately, superfast fibre. Therefore, whilst it is perfectly adequate to do emails and search website, it is NOT strong enough to stream video or films.

Is there mobile signal at the cottages?

Unfortunately, mobile signal is very weak around the cottages, unless you have wifi calling enabled on your mobile ‘phone. There are ‘phones within each cottage which work off the wifi network and enable guests to make external calls (extra charges apply). Guests can receive incoming calls to their cottages, routed via Reception, but only when Reception is open.

Do you accept pets at Clydey?

No, I’m afraid we do not accept pets at Clydey due to the number of our own animals we have on site, plus the amount of families visiting with small children.

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